Can’t find an answer to your question? Please contact us for more help with your National Institute for Cannabis Investors subscription.

Orders and Payments

If you’re looking to cancel a subscription that costs $500 or less, you can submit a cancellation request via the Customer Service Form

If the subscription that you are looking to cancel cost more than $500 you will need to call and speak with a member of our customer support team at 866-260-0361.  They are available Monday through Friday from 9am-5pm EST.

If you cancel your subscription, you will lose access to the website and will no longer receive updates on your recommendations.  

You also have the option to turn off the automatic renewal feature so that you can continue with your service until it expires and you won’t be charged again. If you would like to do this, we encourage you to fill out the Customer Service Form.

Did you find this FAQ helpful?
0
0

If you have an NICI Membership subscription, there are no maintenance fees! This means after the initial purchase there would be no further charges.

The yearly cost to renew your Lifetime subscription to all other services is just $195 per year. If you still wish to cancel, you can submit a request via the Customer Service Form or by giving us a call at 866-260-0361 Monday through Friday 9AM-5PM EST for assistance!

Keep in mind, if you cancel the automatic renewal on your Lifetime subscription you will lose your Lifetime status and will stop receiving any alerts and updates on open recommendations. 

 If you would like to remain a Lifetime member but wish to pause your subscription for any period of time, please contact a member of our Customer Support team using the Customer Service Form or by calling 866-260-0361.  They are available Monday through Friday from 9am-5pm EST.

Did you find this FAQ helpful?
0
0

If your renewal fee costs $500 or less, you can submit a cancellation request via the Customer Service Form.

If the renewal that you are looking to cancel costs more than $500 you will need to call and speak with a member of our Customer Support team at 866-260-0361.  They are available Monday through Friday from 9am-5pm EST.

If you cancel your renewal, you will lose access to the website and will no longer receive updates on your recommendations.  You also have the option to turn off the automatic renewal feature so that you can continue with your service until it expires. If you would like to do this, we encourage you to fill out the Customer Service Form.

Did you find this FAQ helpful?
0
0

If you would like to turn off the Auto Renew feature for your subscription, you can do so within your Account Settings portal in the Subscriptions section. From here, you can select the option to “Cancel

You will then be asked to confirm the Auto-Renew cancellation. If you later decide you would like to turn the feature back on, you would need to contact Customer Service to do so. 

If you would like some help, we encourage you to submit a request via our Customer Service Form or by phone at 866-260-0361.  Our Customer Support team is available by phone Monday through Friday from 9am-5pm EST.

Did you find this FAQ helpful?
0
2

You can see the expiration dates of your subscriptions within your Account Settings portal. 

Click on “Subscriptions’ in the left hand panel and you’ll see the expiration date for any of your paid subscriptions. If your auto-renew feature has been cancelled, your subscription will discontinue at this time.

Did you find this FAQ helpful?
0
0

To avoid a lapse in subscription, you may be charged up to two months before the anniversary date. To find what your anniversary date is, navigate to your Account Settings portal and go to Subscriptions.

Did you find this FAQ helpful?
0
0

Typically, when customers first subscribe they are on automatic renewal. If you would like to verify if your subscription is on automatic renewal, navigate to the  Account Settings portal and go to Subscriptions. From here you can see if the automatic renewal feature is turned on.

You can also call our Customer Support Team to see if your automatic renewal feature is turned on for any of your paid subscriptions. Representatives are available Monday through Friday from 9am-5pm EST at 866-260-0361.

Did you find this FAQ helpful?
0
0

The charge will always begin with PSV* which stands for “publishing services,” indicating that the charge is for a newsletter service. Other publishing houses use this same acronym. Following this is the name of the publication. In general, the PSV* designation appears only on Visa card statements.

The phone number for the NICI Customer Service Department is also listed in case you have a question or concern about the charge. In fact, we highly encourage you to reach out to us by phone at 866-260-0361 or email us via our Customer Service Form if you need any explanations or clarification on the charge prior to reaching out to your credit card company or bank. Our customer service representatives are more than happy to explain and assist you! Representatives are available Monday through Friday from 9am-5pm EST.

Did you find this FAQ helpful?
0
0

The prices for our services are listed on our online Order Forms.  Each of our services have different subscription levels, so to ensure that you’re aware of all of your options, we encourage you to give us a call!

If you are curious about the costs of any of the following services, please contact our NICI VIP Specialists at 866-298-7257. They are available Monday-Friday from 8am-5pm EST.

Cannabis Venture Syndicate

Danny Brody’s Cannabis Inner Circle

National Institute for Cannabis Investors Lifetime

If you are curious about the cost of the NICI Membership, call our Customer Support Team at 866-260-0361. Our Customer Support representatives are available Monday through Friday from 9am-5pm EST.

You can also reach us through the Customer Support Form which can be found on the Manage My Account portal.  A member of our team will be in touch with you as soon as possible.

Did you find this FAQ helpful?
0
0

For your security, we do not store your payment information on our site. If you would like to change your payment information for any of your subscriptions, please contact our Customer Support Team at 866-260-0361. We are open Monday-Friday 9am-5pm EST. 

Note: For security reasons, be sure never to include your credit card information in the contact form or in any emails that you send to us.

Did you find this FAQ helpful?
0
1

If your renewal fee costs $500 or less, you can submit a cancellation request via the Customer Service Form.

If the renewal that you are looking to cancel costs more than $500 you will need to call and speak with a member of our Customer Support team at 866-260-0361.  They are available Monday through Friday from 9am-5pm EST.

Keep in mind, If you cancel your subscription or  recent renewal, you will lose access to the website and will no longer receive updates on your open recommendations.  

You also have the option to turn off the automatic renewal feature so that you can continue with your service until it expires. If you would like to do this, we encourage you to fill out the Customer Service Form.

Did you find this FAQ helpful?
0
1

If you have recently found a charge on your credit card or bank statement from:

PSV* The Cannabis IPO Inv

It’s because you have subscribed to one of the National Institute for Cannabis Investors by the name of the Danny Brody’s Cannabis Inner Circle.

The PSV* before the name of the newsletter stands for “publishing services,” indicating that the charge is for a newsletter service. Other publishing houses use this same acronym. Following that is the name of the publication. In general, the PSV* designation appears only on Visa card statements. Please see below for reference:

Please allow 24 hours after placing your order to login. Use the first link to go straight to the login page or select “Create Password” if you have yet to do so or cannot remember your password.

__________________

How to login:

National Institute for Cannabis Investors login

or

Create Your Password

 

If you’re having an issue with your subscription or have a question about the billing please contact our customer service department.

Did you find this FAQ helpful?
49
11

If you have recently found a charge on your credit card or bank statement from:

PSV* The Cannabis Venture

It’s because you have subscribed to one of the National Institute for Cannabis Investors by the name of the Cannabis Venture Syndicate.

The PSV* before the name of the newsletter stands for “publishing services,” indicating that the charge is for a newsletter service. Other publishing houses use this same acronym. Following that is the name of the publication. In general, the PSV* designation appears only on Visa card statements. Please see below for reference:

Please allow 24 hours after placing your order to login. Use the first link to go straight to the login page or select “Create Password” if you have yet to do so or cannot remember your password.

__________________

How to login:

National Institute for Cannabis Investors login

or

Create Your Password

 

If you’re having an issue with your subscription or have a question about the billing please contact our customer service department.

Did you find this FAQ helpful?
4
1

In an effort to better serve our customers, we utilize credit and debit card preauthorization. Occasionally, you will see an additional PENDING charge(s) on your statement until our merchant clears the transaction. There is no need to contact us, as the pending authorization hold(s) will be automatically removed from your account within 3-5 days.

 

Did you find this FAQ helpful?
44
8