Can’t find an answer to your question? Please contact us for more help with your National Institute for Cannabis Investors subscription.

Account Settings

To update your contact information, navigate to your Account Settings portal. 

Then, click “Profile” on the left panel. From here you can update your name, Email address, billing address, phone number, etc.

You also have the option to request changes to your Contact information by contacting a member of our Customer Support team using the Customer Service Form or by calling 866-260-0361.  They are available Monday through Friday from 9am-5pm EST.

Did you find this FAQ helpful?

You can update your name, address and contact information by going to your Account Settings.

If you need additional help, then you can email us or call us. We will respond within 24-48 hours, if not sooner. You can also call us at 866-260-0361 Monday – Friday between 8:00 AM – 5:00 PM EDT.

Did you find this FAQ helpful?

To change your username or password login to the website and go to your account settings.

If you have forgotten your password click here to reset it with a secure reset password link. For your security we do not send passwords in plain text via email. 

If you are still having trouble, then please contact us at 1-866-298-7257 (US) or
443-380-2078 (International), or send us an email.

Did you find this FAQ helpful?

You can unsubscribe anytime by clicking the “Unsubscribe” button at the bottom of the email you received. Emails about your paid subscription may not include an unsubscribe link. If you would like to cancel your subscription please contact our Customer Service team.

If you would like to stop receiving push notifications from our App, access the Settings feature within your smartphone and deactivate the push notifications from there.

Did you find this FAQ helpful?