If your email provider does not recognize a domain or email address it may filter the email as a safety measure. To ensure NICI emails are delivered to your inbox add the below email addresses to your Contacts list or Safe Safe Sender list within your email service. Examples of email services include, but are not limited to Gmail, Yahoo, AOL, Comcast.net.
It’s very important to move any NICI emails that are erroneously placed in your Spam box to your Inbox. This is especially important for Gmail users.
NOTE: If you email our Customer Service team they will respond from one of these email addresses:
Additionally, we’ve provided a guide on how to “Whitelist” NICI emails by Email Service Provider on our Whitelist page.